Complaint handling is set to become more efficient. Issues such as water and food quality are being targeted for improvement. A video conference was held to discuss proposed changes to a complaint portal. Several problems that can cause delays or misassignment of grievances were highlighted.
Further details about the planned improvements are available. The handling of certain complaints, such as those related to water, is a key concern.
The goal is to make complaint resolution faster and more effective, with a focus on various issues, including housekeeping and repeated grievances.
Suspension proceedings have been initiated after a high-level inquiry into the blaze submitted its report to the state government last week. The blaze was triggered by a ventilator that caught fire in the Special Newborn Care Unit (SNCU) of the District Women’s Hospital. While th...
Pune: NCP (SP) MLA Rohit Pawar on Thursday intensified his attack against MPSC chairman Vivek Bhimanwar, demanding his resignation and alleging that his previous postings were marred by corruption, irregularities in recruitment and transfers, and financial discrepancies. Pawar cl...
Nature lovers in Maharashtra have a reason to rejoice as the rare Karvi flower blooms across parts of the Western Ghats after a gap of eight years. Known for its striking purple-blue flowers, Karvi, locally called Karvi or Karvi phool, is famous for its unusual blooming cycle. Yo...
New Delhi, September 10, 2026: The Supreme Court on Wednesday indicated that petitions challenging Muslim inheritance rules for allegedly discriminating against women may have to wait for the verdict of a nine-judge bench in the Sabarimala reference. A bench comprising Chief Just...
Pune: BJP MLA Vikram Pachpute on Thursday acknowledged growing concerns over alleged irregularities in the Maharashtra Public Service Commission (MPSC) recruitment process, saying it was becoming evident that “there is corruption somewhere in the system”. He also urged NCP (SP) M...
Kolhapur: As part of the Vigilance Awareness Campaign and in connection with the Foundation Day celebrations of Bank of India, Kolhapur Zone organised a drawing competition for children of staff members at the Zonal Office. The competition witnessed enthusiastic participation fro...
Pune: Suspecting that a 28-year-old competitive examination aspirant was in a relationship with his female friend, a hotelier and his associates allegedly abducted and assaulted the man in Pune in the wee hours of Thursday. The accused allegedly intended to teach him a lesson and...
Pune: A fight reportedly broke out inside a Maharashtra State Road Transport Corporation (MSRTC) bus in Bhosari on Wednesday night. A man and a woman were allegedly involved in assaulting another male passenger. A video recorded by a commuter shows the fight inside the moving bus...
Infosys Chairman Nandan Nilekani has said India may be better placed to tackle the employment risks posed by artificial intelligence by encouraging the growth of millions of small businesses rather than relying primarily on large corporations. Speaking at the Global Fintech Fest ...
Mumbai: The Mumbai Monorail, which suspended operations nearly a year ago, has yet to resume services despite its revamped system being certified safe for passengers three months ago. According to a report, Maha Mumbai Metro Operation Corporation Limited (MMMOCL), a subsidiary of...
Nalbari (Assam), Sep 10: Leading food and beverage maker PepsiCo India on Thursday opened its first food factory in Assam, set up at an investment of Rs 778 crore in Nalbari district. Factory creates jobs Inaugurated by Assam Chief Minister Himanta Biswa Sarma, the unit is spread...
Pune: Mounting debt and suspected losses from online gaming are being examined by Pune police following the alleged suicide of 28-year-old MPSC aspirant Prathamesh Deshmukh at his rented accommodation in Navi Peth. Deshmukh, a native of Paranda in Dharashiv district, had been sta...